Department: Guest Services
Region: Orlando, US
Northbridge Hotels & Resorts is hiring a Front Office Manager to lead the front desk and guest services team at our Orlando property.
You will own check-in/check-out standards, drive upselling performance, and be the escalation point for guest complaint resolution.
We are looking for 3+ years of front office leadership experience in a full-service hotel, with strong people-management skills.
This role is based on-property in Orlando and reports to the Director of Guest Services.